Strategic Process Improvement: Applying Lean & Six-Sigma Tools and Techniques to Achieve Organizational Excellence

Monday, March 5, 2018 | 8:00am - 4:30pm

Cost: $350
Location: Delfino 4004

Explore a hands-on approach to understanding and applying Lean & Six-Sigma tools and techniques to strategically improve processes in healthcare organizations in this interactive workshop. Facilitated by individuals with extensive professional experience in strategic planning, process improvement approaches, and the application of the Lean & Six-Sigma tools and techniques in healthcare settings, this program will focus on the key drivers of change in healthcare and the importance of aligning process improvement projects with an organization’s strategic goals and objectives. Discover how to apply tools and techniques to identify the gaps in performance for key organizational clinical, quality and operational measures; prioritize process improvement projects; clearly define a problem’s scope; and overcome barriers to achieve organizational excellence.

Learning objectives:

  1. Describe key healthcare industry changes driving strategic process improvement initiatives
  2. Identify areas for strategic process improvement
  3. Define and clarify the scope of the problem to be solved
  4. Use the appropriate measures to assess organizational performance from a strategic perspective
  5. Apply and effectively use Lean & Six-Sigma tools and techniques  to achieve desired organizational performance