Healthcare is flooded with mobile technology, but many providers lack a framework to evaluate, pilot, and scale these strategically in today's growing consumer-driven healthcare environment.
In this session, attendees will learn how a non-profit organization that delivers medical and behavioral health services to low income New Yorkers, has improved engagement by incorporating patients into the decision-making process when selecting new technology.
In this case, the provider launched a competition where app-developers pitched and demoed solutions to a diverse room of CIOs, CTOs, front line staff, and patients. Patients then voted for the app of their choice to be piloted by their providers. This session reviews the competition and explains how attendees can adopt a similar approach to improve patient engagement and help meet an organization's strategic goals.