1:30pm - 2:05pm Monday, March 9

Location & Room

Orlando - Rosen Centre
Rosen Centre Grand Ballroom C
Additional Registration
Extra Fee

Stephanie Landry, Senior Director of digital health and engagement at Novant Health and Hank Capps, MD, the organization's Senior Vice President and Chief Digital Health and Engagement Officer will share insights into the initiatives Novant Health has developed to maximize engagement, reduce friction and deliver care when, where and how consumers want it.

The speakers will outline an omni-channel approach to digitally engaging patients across their entire care journey, while keeping patient feedback at the center of engagement work.

Their discussion will include components of a comprehensive digital marketing strategy with advanced analytics, an overarching approach to consumer engagement and experience initiatives and a digital approach to engagement through customization and personalization.

SVP, Chief Digital Health & Engagement Officer,
Novant Health
Senior Director, Digital Health and Engagement,
Novant Health