3:15pm - 3:35pm Tuesday, March 10

Location & Room

Orlando - Orange County Convention Center
Hall E - Booth 8200 - Innovation Live
This session will address how to create a data-driven, personalized member engagement strategy to maximize quality performance results. It will walk through the strategic to tactical alignment for improving gaps in care. Learn how to target members beyond your condition management efforts, maximize member engagement utilizing multiple motivational modalities, and coordinate touch points to members across your payer organization to avoid member abrasion.