One of the fastest growing and exciting applications of Machine Learning and AI is interactive voice. Interactive voice has evolved to become trusted consumer resource, assisting customers with everyday activities, from shopping to weather and bank account updates and transactions. Due to the trust it’s earned, the healthcare industry is taking notice, with providers and health systems conservatively adopting voice to help consumers, patients and clinicians better manage personal and professional interactions with healthcare systems. This session will provide an overview of how and why Boston Children’s Hospital developed an innovative, interactive voice-powered technology, Health Hub Advisor, designed to connect patients, caregivers, and clinicians. Join Boston Children’s Dr. John Brownstein for a deep dive into Health Hub Advisor, and learn more about the system’s architecture, the benefits for patients, and the opportunity for clinicians and their organizations.