Patient Engagement & Experience Forum

March 9, 2020 | 7:00 a.m. – 2:45 p.m.
Rosen Centre – Grand Ballroom C
Cost: $400 
Additional Registration.

In collaboration with Cleveland Clinic, the Patient Engagement & Experience Forum is focused on innovative ways to improve patient care through patient satisfaction, empowerment, engagement and experience. Join peers and industry-leading speakers on this deep-dive into best practices, case studies, technology, tools and well-planned strategies your organization needs to move into the future of better patient care and satisfaction. Follow the conversation with #PatientEngagement.

Key takeaways:

  • Strategies for engaging patients how they want to be engaged
  • Developing an engagement framework that puts the patient at the center
  • Improving clinician experience and reducing burnout
  • Leveraging technologies to advance patient experience and engagement goals
  • Addressing critical topics like the opioid epidemic and medication adherence

Thank you to our Collaborators: Institute for eHealth Equity, National Association of Health Services Executives, and the Society for Participatory Medicine

Add this forum to your HIMSS20 registration. HIMSS20 registration is not required to purchase this forum.

Registration Info

Monday, March 9

8:30AM - 8:40AM EDT
8:40AM - 9:10AM EDT
10:15AM - 10:45AM EDT
10:45AM - 11:15AM EDT
11:15AM - 11:30AM EDT
12:00PM - 12:15PM EDT
12:15PM - 12:15PM EDT
12:30PM - 1:30PM EDT
2:05PM - 2:20PM EDT
4:00PM - 4:05PM EDT


Adrienne Boissy
Adrienne Boissy, MD, MA
Chief Experience Officer
Cleveland Clinic Health System

Adrienne Boissy
Arthur Harvey, MS,CPHIMS
Boston Medical Center


Swapna Kakani
Swapna Kakani
Patient Advocate And Founder


Sarah Hoffe
Sarah Hoffe, MD
Moffitt Cancer Center