WELL is the Patient Communication Platform. We let your service reps talk to patients the way they want to be spoken to and as a result, eliminate phone tag and drive more visits. With bi-directional text messaging and EMR/EPM integration at its core - WELL enables you to automatically engage patients throughout their care journey and intervene manually when needed. Headquartered in Santa Barbara, CA, WELL powers conversations between hundreds of practices and more than 3 million patients.
WELL Partners with athenahealth to Bring Two-Way Texting to Front Office Teams and Their Patients
SANTA BARBARA, Calif., Nov. 29, 2017 /PRNewswire/ -- WELL, a patient engagement platform that brings two-way texting to front office teams and their patients, today announced a partnership with athenahealth, Inc. through athenahealth's 'More Disruption Please' (MDP) program. As part of the athenahealth®Marketplace, this newly integrated application is now available to athenahealth's growing network of more than 106,000 healthcare providers, enabling front office staff to text message their patients from their computers. For patients, text messages sent through WELL show up on their cell phones, without the need to download a separate application.
"WELL delivers a valuable service for administrative teams and patients alike, offering an open communication channel for patients who prefer to text while creating more capacity for patients who would rather use the phone," said Guillaume de Zwirek, co-founder and CEO of WELL. "Most front offices continue to communicate using the telephone, leaving patients to interact with confusing phone menus, receive voicemails that they usually don't check, and suffer through long games of 'phone tag.' WELL was built specifically to address this problem, giving practices a powerful, pain-free way to make sure their patients feel valued."
athenahealth is a network-enabled, results-oriented services company that offers medical record, revenue cycle, patient engagement, care coordination, and population health services for hospital and ambulatory clients. The company's vision is to build a national health information backbone to help make healthcare work as it should. As an MDP partner, WELL joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren't working, aren't good enough, or aren't advancing the industry and help providers thrive in the face of industry change.
To learn more about WELL's new integrated application, please visit WELL's product listing page on the Marketplace.
About WELL WELL offers an intuitive solution for front office to patient communications, blending state of the art consumer user interface design with world-class enterprise integration. Founded by Guillaume de Zwirek and Joe Tischler, WELL is headquartered in Santa Barbara, CA. To learn more, visit www.wellapp.com.
Contact Info Andrew Spevacek Well Health firstname.lastname@example.org 612-751-0423