Will's PhD is in Interdisciplinary Studies from Colorado State University focusing on organizational performance and change management, human resource development, and statistics. His MBA is from Wake Forest University. He also holds a Master of Science in Manufacturing Technology and Construction Management from Colorado State University. Will's recent work experience at Mercy includes the VP of Operations and Outreach Strategy role. Previously, Will worked at Carilion Clinic where he held positions as Director, Financial Services and Manager of Strategic Development and at Jefferson College of Health Sciences, where he was an Assistant Professor in a Healthcare management program.