Adrienne Boissy, MD, MA, is Chief Experience Officer of Cleveland Clinic Health System and a staff neurologist at the Cleveland Clinic Mellen Center for Multiple Sclerosis. She previously served as Medical Director of the Center of Excellence in Healthcare Communication. Her team created a comprehensive program to strengthen physician and clinician communication skills throughout Cleveland Clinic and has trained thousands of staff physicians and clinicians to date.
Dr. Boissy chairs the Empathy and Innovation summit, the largest independent summit on patient experience in the world. She currently serves as Editor-in-Chief of the Journal of Patient Experience; is on the editorial board of the National Multiple Sclerosis Society’s Momentum Magazine; was awarded an Arnold P. Gold Foundation grant for humanism in medicine and is a Harvard Macy Scholar.
Dr. Boissy attended Boston University and worked in neurobiological research at Brigham and Women’s Hospital, Boston. She completed her medical school training at Pennsylvania State University College of Medicine and finished her neurology residency and neuroimmunology fellowship at Cleveland Clinic. She completed a master’s degree in bioethics from Case Western Reserve University, Cleveland.