WHERE THE BRIGHTEST MINDS in health and IT meet.

Transform Patient Relationships and Results with CRM

February 22, 2017 — 08:30AM EST - 09:30AM EST
Orange County Convention Center
W320, Chapin Theater
Session ID: 


Imagine acquiring the right patients either directly or through referrals, personalizing their care experience, answering their key questions and giving them mobile and online tools to stay engaged. Welcome to the world of Customer Relationship Management (CRM), the next generation of CRM for healthcare. Bring people, processes, clinical and administrative data together on a unified platform to improve care team productivity, reduce unnecessary utilization, and serve populations at scale. Are you ready to make your patients love you?

Learning Objectives: 

  • Recognize why leading healthcare organizations are turning to CRM to create seamless, personalized end-to-end journeys for patients, providers and employees
  • Discuss how CRM fosters collaboration, productivity, engagement and satisfaction
  • Identify how leading healthcare organizations are using CRM to keep both their patients and business healthy and happy


in health and IT meet.