Having complete visibility to your IT environment can be a daunting task when your goals are to not only see what is happening in your environment but to also identify and resolve issues before they impact patients. St. Joseph Health dramatically changed their enterprise monitoring strategy to an “as a service” model while gaining the ability to identifying potential issues before they happen. Being able to provide oversight to more than a thousand applications, tens of thousands of users and exabytes of data in both a traditional and DevOps environment has not only increased availability and uptime for St. Joseph Health IT; it has resulted in a better patient experience.
This session will talk though how St. Joseph Health took a user centric view of application availability in a changing IT environment. We will talk though tool selection, coloration of all the devices that make up a solution in both traditional and DevOps environments all while being proactive with our monitoring as a service approach.
Assess the theory of the "single-pane-of-glass" monitoring strategy for infrastructure and applications
Analyze the process improvement steps taken by the SJH Enterprise Monitoring team
Propose a cohesive idea for a infrastructure and application monitoring solution
Create a Monitoring as a Service (MaaS) that is repeatable and expandable