WHERE THE BRIGHTEST MINDS in health and IT meet.

Setting the Org Chart on Fire: Why We Started Over

February 20, 2017 — 01:30PM EST - 02:30PM EST
Orange County Convention Center
206A
Session ID: 
33

Description

Healthcare IT organizations are constantly being asked to do more with less in a time when advances in healthcare technology are exploding. Further complicating the issue is lackluster or missing IT governance processes and IT department structures that are reminiscent of 30 years ago. Carilion Clinic shares their journey of redesigning the way they deliver IT services with a focus on the patient and user experience. The session will cover the complete redesign of Carilion’s IT department to better align with organizational needs and operational leader expectations. Learn how they achieved better user satisfaction and employee engagement through an approach to redesign that put IT staff in the driver’s seat.

Learning Objectives: 

  • Recognize organizational feedback signaling need for change
  • Identify barriers leading to team inefficiency and low morale
  • Design a transparent approach that promotes team collaboration and involvement
  • Prepare for anxiety, swirl and almost constant need for communication
  • Measure success

Audience: 

CIO, CTO
Senior IT Executive
IT Professional

Level: 

Intermediate

WHERE THE BRIGHTEST MINDS

in health and IT meet.

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