Providence Health & Services Case Study: Accelerating Innovation through Collaboration
February 21, 2017 — 12:30PM EST - 01:15PM EST
Orange County Convention Center
Booth 7785 ILP
Innovating in a health system is no small feat. Hear how Providence Health & Services collaborated with other providers via AVIA’s collaborative innovation cohort process, to standardize and scale the patient experience across their enterprise. Panelists will discuss the innovation process and outcomes pertaining to the daily nurse rounding process, such as improvements in patient and nurse satisfaction, increased HCAHPS scores and reduced costs.