Patient Engagement and Financial Health: A Roadmap
February 22, 2017 — 11:30AM - 12:30PM EST
Orange County Convention Center
Most clinicians think patient portals are best used to improve patient satisfaction and clinical results, but portals can also be effective in improving the bottom line through faster, better collections. While spurred on by Meaningful Use, the real potential of patient portals goes far beyond government mandates: affecting reimbursements, patient loyalty and even health outcomes. Paul Shenenberger, chief information officer of Summit Medical Group, the largest and oldest physician-owned multispecialty practice in New Jersey, and Dr. Todd Rothenhaus, chief medical officer of athenahealth, the provider of the nation’s only single-instance clinical information network, will discuss the business case for portal adoption by demonstrating significant improvements in revenue, as well as the benefits of using portals to empower patients, increase satisfaction and boost healthcare outcomes.
Recognize the five proven steps to successfully implementing and utilizing the patient portal and keys to achieving a high adoption rate
Describe best practices for using the patient portal to activate self-care, increasing patient adherence, compliance and patient satisfaction among the costliest patients
Demonstrate how patient portals can drive bottom-line performance, improve collection time and reduce days spent in accounts receivable