In this session we will provide an overview of the RCI Task Force, who makes up the team and what these industry experts are hoping to achieve through an improved experience for the betterment of healthcare and overall patient satisfaction. The RCI Task Force has been charged with evaluating the current state of a primary care visit inclusive of all the pieces and parts that occur throughout this process initially from the patient’s experience (i.e. Mrs. Smith’s journey and now from the PCP provider’s perspective. We will review the gap analysis performed and the anticipated technology needed to support future state success.
Awareness of who makes up the RCI Task Force and what we do
Discuss the current state Provider Process for a PCP visit
Describe anticipated future state Provider Process
Recognition of next steps in Provider Gap execution phase