Identifying Frequent ED Users in HIE Impacts Case Management
2:30pm - 3:30pmThursday, March 8
Las Vegas - Venetian Convention Center
Studies have shown substantial numbers of patients overusing Emergency Departments (ED). According to an article published in Emergency Physicians Monthly, May 18, 2016, “frequent users have been found to comprise approximately five percent of all ED patients and yet these patients account for up to 25 percent of all ED visits.” This session sets out to prove that identification and enrollment of frequent ED patients into a case management program increases with the use of HIE data. Data from a New York HIE, Healthix, which manages records of 16 million individuals across 450 organizations, including 41 hospitals, was used to identify frequent ED users as compared to a single-site EHR-based report. The results from this study may help caregivers make more informed decisions and empower programs to reduce ED overuse and lower healthcare costs. The speakers will show how an HIE can be used to improve ED management and align with value-based care.
Describe how a Health Information Exchange (HIE) can be leveraged to increase identification and enrollment of frequent Emergency Department (ED) patients in an ongoing case management program designed to reduce ED visits and improve care
Explain the methodology used in this research, including the role of Health Information Exchange (HIE), and how this methodology can be replicated in other communities (urban, suburban or rural)
Differentiate how a community-wide data set from a Health Information Exchange (HIE) improved the ability to identify frequent Emergency Department (ED) users, when compared with single-site EHR data
Discuss how New York State consent policies are managed when working with Health Information Exchange (HIE) and community-wide data