HX360 Innovation Leaders Program: Closing Keynote: Let's Go! Innovation at BCBS of Massachusetts
February 20, 2017 — 04:15PM EST - 04:45PM EST
Robin Glasco came to BCBS as the first member of its Innovation Team. How did she interpret and articulate its innovation philosophy, build a team, develop productive internal relationships, set priorities and establish measures of success – from the ground up? Where is the organization in its efforts today, where is it going, and what has been learned?