How Rhode Island Quality Institute is creating value to stakeholders through a common Provider Directory with improved data quality and administrative efficiency

February 21, 2017 — 01:00PM EST - 02:00PM EST


Join InterSystems for a HIMSS17 Lunch & Learn

Presented By
Elaine Fontaine
Director, Data Quality and Analytics – Provider Directory Lunch and Learn

Rhode Island Quality Institute (RIQI) is a center for collaborative innovation that advances health and care transformation, that leverages deep expertise in health information exchange to enable provider interoperability, and in quality improvement science and quality data analytics to drive cutting-edge practice transformation. This session will highlight RIQI’s journey to create a leading edge high-value statewide Provider Directory service underpinned by InterSystems technology.  There are numerous challenges to managing provider data both within organizations as well as across the healthcare ecosystem.  Providers have multiple, complex relationships that are constantly changing. Nationally about 25% of provider data changes every year.  RIQI will describe and discuss how they are managing this complex ecosystem, creating operational efficiencies and delivering value to their many stakeholders including large IDNs, payers, the state health department, consumers and others.  They will share lessons learned about their experience building a solution which provides value to their community while contributing to their own sustainability.

Elaine Fontaine is a senior healthcare management professional with over 25 years of analytics, information technology and program management experience in research, provider and payer settings, serving as a Research Data Manager, Sr. Director of Medical Management Operations and Chief Information Officer for a Medicaid health plan.  She is a customer focused, creative problem solver with capacity to bridge business strategy, operations, technology and data analysis to help organizations drive improvement and achieve the quadruple aim.  During her career she has repeatedly built and directed high-performing teams of innovative, results-oriented professionals.  Ms. Fontaine has authored seven published research articles and white papers.

Lunch and refreshments will be served.


in health and IT meet.