How to Overcome Misconceptions About Digital Patient Engagement
February 20, 2017 — 12:00PM EST - 01:00PM EST
Orange County Convention Center
Tangerine Ballroom, F3
Continuing Education Credits:
Improved patient engagement has been considered a goal that is best obtained by one-on-one communication with patients across an episode of care. Despite proliferation of internet-enabled healthcare content, most patient education remains delivered through paper-based documents, preparation classes or instructions delivered by clinicians during office visits or at discharge. Value-based care models are now driving providers to employ care managers or office staff to reach out to patients periodically to assess clinical risk and reinforce care instructions. This session will dispel the myths that increasing patient engagement in a scalable way is a difficult challenge; that clinicians will push back on layering in additional technologies and communication methods; that there is no statistical measurement that matches patient engagement to improved outcomes and patient engagement technology will only be adopted by certain populations.