WHERE THE BRIGHTEST MINDS in health and IT meet.

Electronic Physician Documentation: Increased Satisfaction

February 23, 2017 — 10:30AM - 11:30AM EST
Orange County Convention Center
304E
Session ID: 
222

Description

The journey to implement electronic physician documentation across a health system can be a struggle, but can also lead to significant increases is physician satisfaction and decreased cost. Bob Diamond, Sr VP and CIO at HealthQuest*, helped to lead his health system through a very successful electronic physician documentation implementation that focused on ease of use, cultural change, physician compliance and comprehensive reporting. The physician adoption and acceptance were beyond what the organization expected and lead to both a 400% increase in physician satisfaction (beginning at 20% based on ERC national survey and increased to 80%) and a $1.3 million decrease in transcription costs across the health system.

Learning Objectives: 

  • Determine an approach to analyze, measure and monitor for optimal rollout and continued compliance
  • Explain how an electronic physician documentation implementation must be accompanied by cultural changes to be truly effective
  • Discuss the involvement of physicians early in the process to help them understand functionality, design and customization to their specialties

Audience: 

Physician, CMO, CMIO
Senior IT Executive
C-Suite

Level: 

Intermediate

WHERE THE BRIGHTEST MINDS

in health and IT meet.

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