Presbyterian Healthcare Services (PHS) aimed to harness their data and adopt a data-driven culture that promoted outcomes-driven clinical excellence. After three years and many resources invested in an enterprise data warehouse, the organization needed an action plan and analytics tool that could turn raw data into business value. By eliminating redundant point solutions, integrating payer and provider analytics and promoting a data-driven culture, PHS has already saved $11 million and projects nearly $20 million in savings and hopes to realize growth opportunities in nearby states. From a clinical perspective, PHS’ data-driven approach helped them identify an additional 40,000 patients with complex care needs in 2016. This session will outline the phased approach PHS implemented to generate fast results and ROI, along with their strategies to address people, process and technology. Lessons learned are applicable to any provider organization undertaking value-based care initiatives.
Create business value from enterprise wide data and analytics strategy and execution
Assemble an infrastructure around people, process and technology to drive a data-driven culture
Discuss stakeholder buy-in and organizational-wide support by leveraging change management tools and creating a culture of inclusion across the enterprise