Clinician capacity, on-demand access, and coverage challenges (extended hours and geographic reach) are driving the need to innovate with virtual care beyond the traditional eICU and hub-and-spoke models. This session will highlight emerging models of consumer-facing virtual care and assess their clinical effectiveness, profitability, efficiency, workflow implications, and future outlook.
Articulate the business case for direct-to-consumer virtual care and discuss current market and future direction
Illustrate types of consumer-facing virtual care and describe the evolving relationship between virtual care models and the EMR
Recognize do’s and don’ts from early adopters
Evaluate IT and workflow redesign requirements from the points of view of physicians, admin staff, and other care team members