WHERE THE BRIGHTEST MINDS in health and IT meet.

Designing Empathic Care Through Telehealth for Seniors

February 23, 2017 — 12:00PM EST - 01:00PM EST
Orange County Convention Center
Session ID: 


This session will explore the role of design-thinking in designing empathic applications to deliver remote care for seniors based on studies completed by Boston University and researchers from Harvard Medical School. Mobile devices, which are seeing the fastest adoption in those over 55, can connect people to loved ones, help them manage their appointments, and are a great tool in helping people manage their health. In this session, we will review a randomized clinical study for remote care conducted by researchers at Boston University with people age 50-75 with Parkinson’s disease, where patients saw a 9% increase in mobility during the one-year study. It will also review early feedback and considerations for two in-progress studies aimed at preventing falls in seniors. At the end of this session, attendees will have tools to use design-thinking to develop mobile health applications for seniors, understand the tradeoffs and potential pitfalls in building user-centric applications, and be able to apply this to their own technology.

Learning Objectives: 

  • Evaluate examples of ineffective and effective patient-centered design in mobile interfaces
  • Apply design thinking to the patient experience delivered through remote technology
  • Identify and overcome barriers to empathic design in health IT
  • Develop hypothesis for patient-centered design trials
  • Determine the right delivery mechanism for delivery of empathic technology to seniors


IT Professional
Clinical Informaticists
Nurse, CNO, CNIO




in health and IT meet.