HIMSS17 TOOK PLACE IN ORLANDO, FL

Creating Digital Networks to Improve Access and Outcomes

February 21, 2017 — 02:30PM EST - 03:00PM EST
Orange County Convention Center
Booth 6779 | C&BI
Session ID: 
KC17
Continuing Education Credits: 
CAHIMS
0.50
CPHIMS
0.50
This session is part of a special program called Clinical and Business Intelligence Knowledge Center . Extra fees and registration may be required.

Description

The ability to coordinate referrals across a disparate provider network has many challenges including, long lead times, finding the right provider, efficiently coordinating care, and tracking the timeliness and completion of appointments. These challenges create a time-consuming process, a poor patient experience and untimely access to care. As a result, many patients experience long delays or simply do not follow through on these referrals - correlating to lower clinical outcomes and increased medical costs. In both fee-for-service and value-based models, such outcomes can have severe consequences. To address these challenges, Humana created a digitally connected network across its employed primary care physician (PCP) offices and the corresponding affiliated specialist network. This session will discuss the technology solution, deployment approach, and quantitative results of this connected care program.

Learning Objectives: 

  • Outline the approach for creating a connected network across disparate systems
  • Analyze the clinical and financial impact of more timely and convenient referrals
  • Demonstrate the usage of real-time analytics to change referral behaviors
  • Review lessons learned for deploying a technology platform across employed and affiliated providers

WHERE THE BRIGHTEST MINDS

in health and IT meet.

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