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Benefits of Tele-ICU Management of ICU Boarders in the ED

February 22, 2017 — 08:30AM - 09:30AM EST
Orange County Convention Center
Session ID: 


Multiple benefits have been noted by our tele-ICU program: disease management by intervening early in acute situations, supplementary rounding to realize opportunities in disease management, population management of ICU patients and gap solutions in the process of delivering evidence-based medicine to our critically ill patients. After a serious safety event of an ICU boarder, we integrated ICU telehealth into the process of providing care for the boarded ICU patient. This new paradigm of care realized value-added benefit with continuous attention by critical care physicians and nurses, a 25% downgrade of patients from ICU status which allowed admission to a lower acuity bed, reduced LOS in the ED, and increased delivery of evidence-based medicine and a significant reduction in direct variable costs. These successes led us to extend our tele-ICU--ED program to three additional hospitals in our healthcare system.

Learning Objectives: 

  • Recognize that the success of telehealth is less by what technologies you have and more by how you use them
  • Describe how tele-ICU can be used to achieve clinical and financial benefits across a large healthcare system
  • State how the tele-ICU is a facilitator of change management as much as an “intervention”
  • Demonstrate how gap analysis affords an opportunity for telehealth to improve evidence-based practice adherence in the ICU
  • Recognize that collaboratively employing population management tools between the tele-ICU and ICU can improve patient outcomes and realize financial benefits


Physician, CMO, CMIO
Management Engineer and Process Improvement Prof.
Nurse, CNO, CNIO




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