Studies have shown that those suffering from mental illness experience better outcomes and improved quality of life when they become self-empowered participants in their care (Farkas 2007). Understanding this, Ontario Shores continuously pursues new and innovative ways to promote, measure and advance patient engagement. This session will provide an overview of the strategies Ontario Shores has employed to advance patient engagement, including the launch of an EHR-integrated patient portal, implementation of an offline mobile experience for patients to manage their care (with actionable interventions through a secure mobile cloud technology platform), and the piloting of a virtual clinic which will utilize e-therapy.
Analyze virtual care strategies taken in a behavioral health environment
Assess the benefits and limitations of a mobile health app for engaging patients generally and mental health patients in particular
Discuss methods for evaluating the performance and impact of a patient portal