Views from the Top

Insights Beyond Health Information and Technology

Be inspired by compelling stories from high-ranking leaders in a variety of industries in top-level, strategic education sessions with Views from the Top. Walk away with insights and inspiration to help you continue to transform health and healthcare through information and technology.


Tuesday, March 6 | 8:30 AM - 9:30 AM

How CMS is Leveraging Information and Technology in Medicare and Medicaid

Administrator Verma is excited to discuss her efforts to advance interoperability and patient ownership of healthcare data, to most effectively leverage the latest technologies for patients in Medicare and Medicaid.


Seema Verma, MPH
Administrator of the Centers for Medicare and Medicaid Services

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March 6, 2018 | 4:00 PM – 5:00 PM

HIMSS CEO Addresses Leveraging Information and Technology to Minimize Health's Economic Challenges

Economic pressures and demands on the healthcare industry are poised to intensify in the coming decade. The impending silver tsunami partnered with a shrinking economic base are challenging hospitals and providers to continue to deliver services while maintaining quality of care. In facing this full-fledged economic emergency, the health community needs to decide quickly where and how to innovate, invest and implement impactful technologies. Hal Wolf III, President and CEO of HIMSS, will discuss how organizations can leverage the value of HIMSS to address the information and technologies needed to face the next decade of economic uncertainty. Attendees will have the ability to participate in a Q&A session at the end of the session.

Learning Objectives:

  • Describe the impact of the impending economic turmoil facing healthcare today
  • Identify the role HIMSS plays in realizing better health through information and technology
  • Address the information and technologies needed to minimize the impact of economic turmoil over the next decade


Harold "Hal" Wolf, III
President & CEO

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March 7 | 8:30 AM - 9:30 AM

Inspiring Digital Health Innovation: Transformative Insights from Across the Globe

Embracing strategies that drive innovation across the healthcare continuum are critical to improving the efficiency and effectiveness of the patient care experience. For those digital health ecosystems that do embrace change through innovation, their healthcare executives recognize that business drivers like quality, cost, and safety are enhanced through disruptive technologies such as artificial intelligence, machine learning, and virtual reality. From this esteemed panel of internationally-recognized experts, attendees will gain insights into the knowledge, the experiences, and the deep learnings that are so critical to driving change. With a focus on the challenges and the opportunities experienced across the people, the processes, and the technologies, panelists will identify those elements that are so critical to establishing and nurturing a culture of innovation.

Learning Objectives:

  • Appreciate the business imperative of establishing an organization that embraces innovation
  • Identify a variety of perspectives that have positively affected change through innovation
  • Determine best practices for creating a culture of innovation in your organization


Claus Duedal Pedersen
Chief Consultant
Center for Innovative Medical Technology

Lisa Caplan, MPH
Senior Vice President, Care Delivery Technology Services,
Kaiser Permanente

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March 7, 2018 | 10:00 AM – 11:00 AM

Machine Learning: Another Piece of the AI Puzzle in Healthcare

With data science breakthroughs taking place every day in healthcare, machine learning and artificial intelligence are now garnering a lot of attention. Machine learning is used in a variety of healthcare tasks, including mining large amounts of structured and unstructured data in clinical settings, analyzing medical images, and in precision health. It is also being rapidly adopted by an increasing number of academic medical centers and integrated delivery networks (IDNs). Tools that leverage natural language processing, pattern recognition and risk identification are fueling new models for predictive, preventive and population health. In this session, we will share how customers are leveraging new machine learning capabilities on Amazon Web Services (AWS) for clinical applications and achieving more accurate and efficient results for the benefit of patients and extended research.

Learning Objectives:

  • Assess the current benefits and limitations of AI as it relates to achieving better quality and outcomes with clinical data.
  • Discuss the impact of AI on structured and unstructured healthcare data.
  • Discuss live use cases for how machine learning can be applied to clinical and administrative data sets in the care delivery setting.


Matt Wood, MD, PhD
General Manager, Artificial Intelligence
Amazon Web Services

Taha Kass-Hout, MD, MS
Amazon Web Services

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March 8, 2018 | 10:00 AM – 11:00 AM

Caring for Astronauts in Space: The Role of Telemedicine at NASA

Several times a year, a new team of astronauts is launched to the International Space Station, where they stay for six months to one year, performing engineering tasks, research, maintenance and upgrades. During this time, access to medical care is crucial, as altered routines and microgravity have deconditioning effects on crew members' bone and muscle, fluid distribution and immune function. Examine NASA's current use of telemedicine in the care of astronauts in orbit, and learn about opportunities being considered for future exploration class missions.

Learning Objectives:

  • Discuss the on orbit capability currently present to support telemedicine in the NASA program
  • Discuss future telemedicine challenges looming for longer duration deep-space missions
  • Assess the factors needed for a successful telemedicine program


Shannan Moynihan, MD, MPH
Deputy Chief, Space and Occupational Medicine,
Deputy, Chief Medical Officer
NASA, Lyndon B. Johnson Space Center

Michelle Frieling
Department Manager, Flight and Medical Operations

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March 8, 2018 | 2:30 PM – 3:30 PM

Non-Emergency Medical Transportation: Better Health Outcomes with Ridesharing

Today, non-emergency medical transportation is a $6 billion market in the U.S., with most of that money spent on the poor and elderly, who often don't have cars or can't drive. Medicare and Medicaid providers, along with hospital systems that have identified transportation as a critical social determinant of health, typically foot the bill. With more than 3.5 million Americans missing or arriving late for medical appointments each year, the potential for ridesharing networks to positively affect patient care is substantial. Discover how Ascension and Lyft have partnered to minimize missed appointments and no-shows while lowering costs and increasing patient satisfaction. Examine insights gleaned from analyzing why patients, particularly those with chronic conditions, have difficulty keeping appointments; and discover how Lyft's convenience, customer support and service, and market flexibility allow care teams to quickly and easily request advance-scheduled or on-demand rides on behalf of patients.

Learning Objectives:

  • Assess the current benefits and limitations of non-emergency medical transportation to achieving better quality and outcomes within a health system
  • Discuss the impact of transportation on meeting patient needs
  • Identify best practices for developing an effective and cost-efficient ridesharing program


Chris Young
VP Innovation & New Virtual Market Development

Gyre Renwick
Vice President
Lyft Business

Albert Chan, MD, MS
Chief of Digital Patient Experience
Sutter Health

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March 8, 2018 | 5:30 PM – 6:30 PM

Boston Strong: Lessons Learned from the Boston Marathon Bombing

In an ever-changing environment, healthcare organization leaders need to be prepared to handle myriad challenges. Natural disasters like Hurricanes Harvey and Irma can present substantial problems to healthcare facilities, including infrastructure breakdown, power outages, overburdened staff and disputes over resources. Hospital leaders have also found their organizations in the middle of other challenging, often unthought-of events such as terrorist attacks, active shooter events, chemical incidents and cyberattacks, resulting in crippling information systems shutdowns. How well institutions respond is directly related to the ability of their leadership teams to think, plan, respond, adapt and lead their teams through the challenges ahead.

Chief Daniel Linskey will take you on a leadership journey through the 2013 Boston Marathon bombing, where he was the Incident Commander, overseeing the response to the bombings and coordinating with the investigation conducted by the FBI, Boston police and state police. During the manhunt for the bombers, he managed the unprecedented lockdown of the city of Boston, was the first commander on scene during the Watertown shootout, and witnessed the emotional toll suffered by first responders and their families, including his own.


Daniel Linskey
Managing Director of Kroll
Former Chief of Police Department, Incident Commander during the Boston Marathon Bombing

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