Consumer and Patient Engagement: The What, Why and How?

9:00 AM - 5:00 PM

$295 December 10 - January 27
$325 After January 27

Register Now!

Enhancing patient engagement through cultural and system changes, including improvements in health IT, is essential for healthcare quality, safety, efficiency, and cost containment. During this symposium we will hear directly from patients, families, providers, and organizations that are partnering together for change. The intent of the symposium is to equip members of the audience with the tools they will need to advance patient engagement in their own organizations.

Overall Learning Objectives:

  1. Describe the key elements of patient, family, and consumer engagement from a variety of stakeholder perspectives
  2. Identify the current landscape of patient engagement as seen through the eyes of patients and family caregivers
  3. Explain what successful providers and practices do to begin and sustain a program for patient engagement, including culture and behavior change
  4. Differentiate how to design your organization and systems to engage patients and families more effectively and practice truly in a truly patient-centered way
  5. Discuss some of the innovative approaches to patient engagement and how to scale those innovations


Sunday, February 23
February 23, 2014
9:15AM - 10:00AM ET
OPENING KEYNOTE: The Connected Patient: Learning How Patients Can Help in Healthcare
Session ID: Symposium CPE1
February 23, 2014
10:00AM - 10:45AM ET
Patient & Family Caregiver Panel
Session ID: Symposium CPE2
February 23, 2014
10:45AM - 11:45AM ET
Provider Panel
Session ID: Symposium CPE3
February 23, 2014
1:00PM - 1:45PM ET
Innovations & Results - What's Working and What Will it Take?
Session ID: Symposium CPE4
February 23, 2014
1:45PM - 2:30PM ET
Where Do I Start? Culture and Behavioral Change
Session ID: Symposium CPE5
February 23, 2014
2:45PM - 3:45PM ET
How to Design Systems and Processes that are Truly Patient-Centered
Session ID: Symposium CPE6
February 23, 2014
3:45PM - 4:45PM ET
Let's Engage: Moving Forward to Transformation
Session ID: Symposium CPE7


HIMSS wishes to acknowledge the following individuals for their participation in planning this symposium:

  • Mark Branning, MBA, CPHIMS, SrHIMSS
  • Kate T. Christensen, MD, Medical Director (Retired), Internet Services Group, Kaiser Permanente
  • Jan Oldenburg, FHIMSS, Consultant, Jan Oldenburg Consulting
  • MaryAnne Sterling, CEO, Sterling Health IT Consulting
  • Jonathan S. Wald, MD, MPH, Director, Patient-Centered Technologies, Center for the Advancement of Health IT