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Zipnosis, Inc.

Minneapolis, MN 55401
Booth(s):  10328, 8700-16

About

Zipnosis empowers health systems to meet the evolving needs of their patients with a leading-edge virtual care platform that pairs pioneering online adaptive interview technology with clinical expertise. Zipnosis’ comprehensive, powerful platform enables health systems to treat patients through the online adaptive interview, video and phone technology, real-time chat, or when appropriate, referrals to in-person care via the platform’s advanced routing and patient outreach capabilities.

Press Releases

DALLAS, Jan. 8, 2018 /PRNewswire/ -- Methodist Family Health Centers, a part of Methodist Medical Group and affiliate of Methodist Health System, today announced the launch of Methodist NOW – an online diagnosis and treatment service that enables patients to receive convenient access to care by connecting them virtually with trusted Methodist Family Health Center providers. Methodist NOW is powered by Zipnosis, a virtual care company that enables health systems to provide virtual care services, meeting the needs of patients while improving access to care and maximizing clinical capacity. This launch marks the next phase in Methodist Medical Group's broad consumer access strategy.

Methodist NOW facilitates care delivery through evidence-based online interviews paired with real-time chat functionality that enables patients and providers to exchange messages when additional information is needed for a diagnosis.

"Our mission at Methodist Medical Group is to exceed our patients' expectations for expanded access through a transformation of care delivery that includes integrated urgent care, extended hours and same-day appointments, and now virtual care," said George Williams, MD, MMM, FACEP, President of Methodist Medical Group and Senior Vice President of Methodist Health System. "We believe expanding access and reducing barriers to high-value, ambulatory care will not only improve consumer experience, but also long-term health and wellness for our patients and community."

The trend toward healthcare consumerism is increasingly at the forefront of health system decisions. In growing numbers, patients are making healthcare choices based on the ability of providers and health systems to bring value in the form of access and experience. This patient-focused mindset is at the heart of Methodist Medical Group's strategic direction, and a key factor in their decision to launch Methodist NOW.

"Methodist NOW is a response to the growing demand for a consumer experience and expanded access to high-value ambulatory healthcare when and where patients need it most," said Ryan Alcantar, Director of Healthcare Transformation, Methodist Medical Group.

After logging on to Methodist NOW, patients complete a brief online interview during which they enter their symptoms and health history information. Once a patient's symptoms are entered, a Methodist Family Health Center provider will review the interview results and then respond with a diagnosis and treatment plan. If medication is appropriate, prescriptions will be sent to the customer's preferred pharmacy for pick-up. Patients can access Methodist NOW at any time of day, with providers responding within one hour between 8 a.m. and 8 p.m., seven days-a-week.

Meeting the demand for convenience, patients can seek care from their smartphones, tablets or computers and be treated virtually for more than 25 common health conditions including minor skin conditions, pink eye, upper respiratory infections like cold and flu, and seasonal allergies – all for a set fee of $40 payable by credit, debit or health savings card. Patients will also soon be able to join Methodist NOW as subscribers, receiving unlimited visits for a low monthly fee. "Consumers need care to be available when and where they need it – a philosophy that Methodist Medical Group has embraced in their strategy to deliver greater access to care," said Jon Pearce, Zipnosis CEO. "As the first Zipnosis customer to launch our new chat functionality, Methodist Medical Group has further proven their dedication to patient care and convenience as well as their willingness to blaze new trails, marking them as a true leader in the Texashealthcare market."

About Methodist Health System
Guided by the founding principles of life, learning, and compassion, Dallas-based Methodist Health System (Methodist) provides quality, integrated health care to improve and save the lives of individuals and families throughout North Texas. Ten hospitals and more than two dozen Methodist Family Health Centers and Medical Groups are among the facilities served by the nonprofit Methodist Health System, which is affiliated by covenant with the North Texas Conference of the United Methodist Church. Recognized by Modern Healthcare as one of the fastest-growing health systems in America, Methodist continues to add facilities and services to enhance patient care along the entire continuum. Additional information is available at MethodistHealthSystem.org. Connect through Facebook, YouTube, and Twitter at MethodistHealthSystem.org/SocialMedia.

About Zipnosis
Zipnosis (www.zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis' unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform's advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

SOURCE Zipnosis; Methodist Family Health Centers

Related Links

http://www.zipnosis.com
http://www.methodisthealthsystem.org

MINNEAPOLIS, Jan. 11, 2018 /PRNewswire/ -- Essentia Health has launched Essentia E-Visit – an online diagnosis and treatment service that puts care in the palms of people's hands. Through this online service, patients in the communities Essentia serves can seek care virtually from trusted Essentia care teams using their smartphones, tablets or computers – at home or on the go.

Essentia E-Visit is designed to help patients get the care they need; when and where they want it. Shaped by patient input, Essentia E-Visit is part of Essentia's patient-centric focus, which also includes changes at clinic locations such as extended hours, expanding urgent care locations and adding more clinics with weekend hours.

"Within communities we serve at Essentia, it is important to us that patients can access care. Convenience is a key part of the equation, but it's equally about fulfilling our Mission of being called to make a healthy difference in people's lives," said Melisa Palmer, physician assistant at Essentia Health Urgent Care and Convenient Care Clinics in Brainerd and Baxter, Minn., and also provides care through Essentia E-Visit. "Removing barriers to care is critical, and Essentia E-Visit achieves this by providing quick, convenient and accurate care."

Through Essentia E-Visit, patients can get care for more than 20 common health conditions, including cold and flu, pinkeye, bladder infections and minor skin conditions. After logging on to Essentia E-Visit, patients complete a brief online interview, answering questions about their symptoms and providing health history information. An Essentia physician or advanced practitioner will review the information collected and respond with a diagnosis and treatment plan within an hour – 24 hours a day. If medication is appropriate, prescriptions will be sent to the patient's preferred pharmacy for pick-up. Essentia E-visit is available to patients in North Dakota, Minnesota and Wisconsin for a set fee of $30 payable by credit, debit or health savings card.

To reach their goal of providing patients access to care when and how they need it, Essentia partnered with Zipnosis, a virtual care company that helps leading health systems facilitate convenient access to care, meeting the needs of both patients and healthcare providers.

About Essentia Health
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, North Dakota and Idaho. Headquartered in Duluth, Minn., Essentia Health combines the strengths and talents of 14,700 employees, including more than 1,900 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship and Teamwork. The organization delivers on its promise to be "Here With You" in 15 hospitals, 75 clinics, six long-term care facilities, three assisted living facilities, three independent living facilities, five ambulance services and one research institute.

About Zipnosis
Zipnosis (www.zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis' unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform's advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

SOURCE Zipnosis; Essentia Health

Related Links

https://www.zipnosis.com

February 23, 2018 - Minneapolis, MN - Furthering its mission to enhance innovative access to mainstream medicine, Zipnosis, a leading virtual care company, today announced the release of Patient Outreach, a new product feature that combines technology and workflow to enable health systems to better connect patient care online and in-person.

Patient Outreach works in concert with Zipnosis’ industry-leading online patient interview, which allows patients to seek care wherever they are and enables providers to diagnose and develop a treatment plan in just two minutes. If patients cannot receive care online due to regulatory restrictions, symptom severity, co-morbidities or other factors, the platform provides them with an update that the health system will be in touch to help coordinate next steps and the appropriate level of care delivery. At the same time, the health system’s care team receives a notification to contact the patient and help them schedule an office visit.

By offering patients a platform that allows care to be delivered online and in-person when needed, Zipnosis enables health systems to improve patient acquisition and visit retention, enhancing the platform’s proven ROI. The combination of online convenience and proactive, personal touch from health systems also helps create a positive patient experience.

“Patient acquisition and retention along with providing patients with convenient, quality care are key components to health systems’ overall success,” said Jon Pearce, Zipnosis CEO. “Traditionally, telemedicine care existed in a silo, causing fragmentation and an uneven patient experience. Through Patient Outreach, health systems are able to gain and retain patients by overcoming this fragmentation and connecting the online and in-person experience to effectively support patients in today’s digital world.”

Zipnosis will be showcasing its virtual care technology in booth #10328 at the 2018 Annual HIMSS Conference & Exhibition taking place March 5-9 at the Sands Expo in Las Vegas, NV.

About Zipnosis

Zipnosis (www.zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:

Siobhan Nguyen
zipnosis@lpp.com
617.986.5784

February 26, 2018 - Minneapolis, MN - Zipnosis, a leading virtual care company, today announced that Zipnosis’ application and workstations have earned CSF Certified status for information security by HITRUST. Through this certification, Zipnosis’ platform underwent rigorous testing to ensure it meets healthcare industry-defined requirements to appropriately manage risk to sensitive, private health information and protect health systems’ patient data records.

In an industry with continuous high-profile data breaches and a proliferation of cybercrime, it is increasingly vital for healthcare IT companies to display commitment to data security and protecting patient records. The HITRUST CSF Certification enables organizations to demonstrate that technology and services meet industry-defined requirements and key regulations, as well as confirms the organization is appropriately managing risk.

“Information security has always been a top priority for our organization,” said Scott Brown, chief information security officer for Zipnosis. “The HITRUST CSF Certification process has taken that focus to the next level, giving us a framework to harmonize IT and security best practices to protect our customers and their patients.”

The HITRUST CSF Certification combines federal and state regulations, standards and industry-specific requirements. It incorporates a risk-based approach to help organizations address the challenging information security landscape through a comprehensive and flexible framework of prescriptive and scalable security controls.

“HITRUST sets the gold standard for information security controls in the healthcare industry,” says Brown.

“The HITRUST CSF has become the information protection framework for the health care industry, and the CSF Assurance program is bringing a new level of effectiveness and efficiency to third-party assurance,” said Ken Vander Wal, Chief Compliance Officer, HITRUST. “The HITRUST CSF Certification is now the benchmark that organizations required to safeguard PHI are measured against with regards to information protection.”

Zipnosis will be showcasing its technology in booth #10328 at the 2018 Annual HIMSS Conference & Exhibition taking place March 5-9 at the Sands Expo in Las Vegas, NV.

About Zipnosis

Zipnosis (www.zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:

Siobhan Nguyen
zipnosis@lpp.com
617.986.5784

February 27, 2018 - Minneapolis, MN - Zipnosis, a leading virtual care company, will be demonstrating new features and updates to its platform that further distance it from traditional telemedicine solutions at the 2018 Annual HIMSS Conference & Exhibition (HIMSS18) in Las Vegas, NV, March 5-8, 2018. These updates include a new chat modality, patient outreach functionality, an enhanced patient experience and expanded dermatology options. All of these enhancements support health systems in providing patients access to care when, where and how they need it.

"Our customers’ needs continue to evolve as they move further into value-based care. Listening to the leading health systems in the country, we have developed the most advanced tools for managing virtual care access and payment for at-risk or direct-contracted populations,” said Jon Pearce, Zipnosis CEO. “We manage over 1.2M at-risk ing 95% adherence to guidelines. Our platform now supports nearly any use case via on-demand phone, video and chat as well, giving tremendous breadth of care to our health system clients – and cementing Zipnosis as healthcare providers’ choice for virtual care.”

Zipnosis’ product development strategy is guided by health system input and aimed at building on existing ROI and patient access benefits. Health system customers collaborate to scope and test each of the major new additions or updates to the Zipnosis platform to ensure it meets their needs and those of their patients. 

  • Chat modality: Multi-modal care positions Zipnosis customers to effectively meet a variety of patient needs. With chat, health systems now have a real-time consultation option that uses less bandwidth, making it more readily accessible for patients with connectivity challenges. This also enables patients and providers to exchange messages when additional information is needed for a diagnosis.

  • Patient Outreach: With the newly announced Patient Outreach, health systems can enhance the patient experience with a proactive touchpoint while seeing the benefits of improved acquisition and retention. Working with the Zipnosis online patient interview, if patients cannot receive care online, the platform provides them with an update that the health system will be in touch to help coordinate next steps and the appropriate level of care delivery.

  • Enhanced patient experience: Zipnosis partnered with a user experience design firm to evaluate and enhance the patient experience with the Zipnosis platform. The updated design and visit flow are more intuitive for patients, leading to greater patient satisfaction and brand experience.

  • Expanded dermatology options: Zipnosis recently released a “general skin conditions” protocol that will help patients who are unsure how to classify their skin concern.

For more information on Zipnosis’ technology, visit booth #10328 at HIMSS18 on March 5-9 at the Sands Expo in Las Vegas, NV.

About Zipnosis

Zipnosis (www.zipnosis.com) offers health systems a leading virtual care platform that pairs traditional telemedicine with next-generation online virtual care tools to drive exceptional clinical quality, significant clinical efficiency and durable financial returns. A trusted innovator in the industry, Zipnosis pioneered online adaptive interview technology, which is built on a foundation of clinical best practice guidelines. This smart alternative to traditional telemedicine allows providers to diagnose and develop a treatment plan for patients in just two minutes. With Zipnosis’ unique platform approach to virtual care, patients can be treated through the online adaptive interview, video and phone technology, or when appropriate, referred to in-person care via the platform’s advanced routing capabilities. Based in Minneapolis, MN, Zipnosis helps health systems keep pace with the changing demands of healthcare consumers.

Media Contact:

Siobhan Nguyen
zipnosis@lpp.com
617.986.5784

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